Shipping Charges & Track My Order

All Products Free Shipping Worldwide, No Unexpectedly Surprised at Checkout
At Soloplay we offer free shipping worldwide (ONLY for standard fast shipping) for all of our products. Saving you the hassle to calculate the shipping on your own. The shipping cost will be automatically calculated at our backend so you won't be surprised by a shipping cost when checkout your order.

All Your Orders are Trackable
From discreet package to the warehouse, you will get a tracking number notification via your registered email as soon as your parcel leaves the warehouse. Please check the latest logistical status on this website: www.17track.net, logistical updates usually appear 72 hrs after the parcel leaving our warehouse. If you can't track the logistical updates or the logistical information hasn't been updated in 17track for a long time, please contact our after-sales service department for help:cs@soloplays.com

Shipping Time: 7-12 Days
We used DHL/UPS/USPS as our courier service provider worldwide. The shipping time varies from 5-12 days based on the destination given. We appreciate your patience for the order. You can expect the order to be delivered to your door within 7-12 days.

 


Privacy & Security & Age Restriction

Safeguarding Your Personal Privacy
Soloplay will never sell your personal information to a third party. We take every precaution to protect our users' information. When users submit sensitive information through the website, their information is protected both online and offline. Our staff will not disclose any customer information, names or purchasing information to anyone outside of Soloplay.

Age Restriction & Customer Service

Customers under 18 years will not be permitted to purchase in our store. If you have any further questions, please feel free to contact us for help: cs@soloplays.com